FAQ

What payment methods do you accept?

We accept payments via PayPal & Credit Cart.

When will my order be shipped?

The processing of order generally takes 1-2 business days after it is received. But during the holiday season, your order may experience up to a 3-day delay in shipping. We will try our best effort to ship orders ASAP.

Where do you ship to?

Every country in the world (Excluding current war zones)

Where do you ship from?

In the US, Czech Republicans, Germany, England, Canada, Russia, Japan, Singapore and China. All products will be shipped from these warehouses.

Do you ship to P.O. box?

Sorry, we can’t ship to a P.O. Box address

When will I receive my order?

When you checkout, you will see your estimated shipping time. It depends on which country you live in and what shipping option you choose.

What's your customer service email address?

C.service@modoker.com

Can I modify my order after I have placed it?

We try our best to ship your order ASAP, which means we can't change your order once it's been placed. But if you need to cancel your order, there is a small window of time we can cancel it before it gets shipped. Please email to C.service@modoker.com